Privacy Policy

Last updated: 11 October 2026

1. Who we are

Social Jules is run by Julia Wadrop, a sole trader based in Yorkshire, UK. In this policy, "we" and "us" means Social Jules. We are the data controller for the personal information we collect, and we're registered with the Information Commissioner's Office (ICO) under number ZB814990.

If you have any questions about this policy or your information, email [email protected] or write to Social Jules, 76 Cantley Manor Avenue, Cantley, Doncaster, DN4 6TN.

2. What we collect and why

We only collect what we need to send you what you've asked for, deliver your programme or membership, and run the business.

What we collectWhy we use itLegal basis
Name and email when you sign up for a free resource, such as The Daily Ripple or the Content PlaybookTo send you the resource and emails that follow on from itYour consent
Name, email, billing address and phone number (if you give it) when you buyTo process your order and deliver what you boughtContract
Card detailsTaken and stored by our payment provider. We never see your full card numberContract
What you share in sessions, Slack, forms and with the Social Jules AITo mentor you and give you relevant supportContract
Messages you send us by email, DM or contact formTo reply to youLegitimate interests
How you use our website, through Google AnalyticsTo understand which pages help people, and improve the siteYour consent (cookies)
Records of paymentsTo keep accounts and meet tax rulesLegal obligation

We don't sell your information, and we don't use it for anything you wouldn't reasonably expect.

3. Who we share it with

We use trusted tools to run the business. They only use your information to provide their service to us.

ToolWhat it does for us
GoHighLevelOur website, forms, contact records, emails and course areas
StripeTaking payments
SlackThe private community for our memberships
Google AnalyticsWebsite visitor statistics
The AI model provider behind the Social Jules AIAnswering members' questions in the AI coach
ZoomLive mentoring sessions
Our accountantKeeping our accounts

Some of these companies are based in the USA, so your information may be stored outside the UK. Where it is, they protect it with safeguards approved under UK law, such as the UK International Data Transfer Addendum or the UK-US data bridge.

We'll only share your information with anyone else if the law requires it.

4. Cookies

Our website uses cookies that it needs to work, such as remembering what's in your basket at checkout. With your permission, it also uses Google Analytics cookies to count visits and see which pages are read. You can accept or decline these when you first visit, and change your mind at any time in your browser settings.

5. Emails from us

If you sign up for a free resource or buy from us, we'll send you emails with tips, news and offers we think will help you. Every email has an unsubscribe link, and you can also email us to stop them. Emails about something you've bought, such as your membership access, will still be sent.

6. How long we keep it

  • Free resource sign-ups: until you unsubscribe, or after 2 years with no contact from you
  • Clients and members: for 2 years after your programme or membership ends
  • Payment and accounts records: 6 years, as HMRC requires
  • Slack posts and AI coach chats: removed within 3 months of your membership ending

7. Your rights

You can ask us to:

  • give you a copy of the information we hold about you
  • correct anything that's wrong
  • delete your information, unless we have to keep it by law
  • stop or limit how we use it
  • send your information to you or another business

Where we rely on your consent, you can withdraw it at any time. To ask for any of these, email [email protected]. We'll reply within one month, and there's no charge.

8. Complaints

If you're unhappy with how we've handled your information, please tell us first so we can put it right. You can also complain to the ICO at ico.org.uk or on 0303 123 1113.

9. Changes to this policy

We'll update this page if anything changes. The date at the top shows when it was last updated.

See also our Website Terms and Conditions.